Feel free to contact us with any questions or concerns. You can use the form on our website or email us directly. We appreciate your interest and look forward to hearing from you.
Contact us
Frequently Asked Questions (FAQs)
PIXIMS FAQs – Your Questions, Answered!
Still have Questions?
1. What does Pixims do?
Pixims provides high-quality graphic design services tailored for the real estate industry, including logos, flyers, brochures, social media graphics, and more.
2. Why should I choose Pixims?
We specialize exclusively in real estate design, delivering custom, impactful visuals that elevate your brand and help you stand out in the competitive market.
3. Who are your typical clients?
We work with real estate companies, agents, brokers, and solopreneurs looking to enhance their branding and marketing materials.
4. Do you offer services outside real estate design?
While our expertise is in real estate, we can handle design requests from other industries as well.
5. Do you offer consultations before starting a project?
Yes, we offer free initial consultations to discuss your needs and align on the scope of the project.
6. What design services do you offer?
Our services include logo design, branding, social media templates, property brochures, yard signs, flyers, email signatures, and more.
7. Can I customize the services to fit my needs?
Absolutely! Our services are fully customizable to suit your requirements and preferences.
8. How does your design process work?
We start with a detailed consultation, followed by a concept design, revisions based on your feedback, and final delivery of the approved design.
9. How long does it take to complete a project?
The timeline depends on the project’s complexity. However, most projects are completed within 3-5 business days.
10. Do you offer rush services?
Yes, we can accommodate urgent requests at an additional cost. Please let us know your deadline when placing your order.
11. Do you have fixed prices or custom quotes?
We primarily offer custom quotes to ensure fair pricing based on the specific requirements of each project.
12. How can I request a quote?
Simply reach out to us via email or our contact form, and provide details about your project for a custom quote.
13. What payment methods do you accept?
We accept payments through Payoneer and bank transfer, and other secure options.
14. Do you require an advance payment?
Yes, we require a 30% upfront payment to begin the project, with the remaining balance due upon delivery.
15. Do you offer discounts for bulk orders?
Yes, we provide discounts for large or long-term projects. Contact us for more details.
16. How many revisions are included?
We offer up to three free revisions per project. Additional revisions are available at an extra cost.
17. What if I’m not satisfied with the design?
Your satisfaction is our priority. We work closely with you throughout the process to ensure the final design meets your expectations.
18. What file formats do you deliver?
We deliver designs in high-quality formats like PNG, JPEG, PDF, and editable files such as AI or PSD.
19. How will I receive my files?
We deliver final files via email or a secure cloud link for easy download.
20. Can you work with an existing brand style guide?
Yes, we can create designs that align with your current branding or follow a style guide provided by you.
21. Can I request something that’s not listed on your website?
Yes, we are open to custom design requests. Let us know your requirements, and we’ll discuss how we can help.
22. Do you offer social media management?
Currently, we specialize in graphic design, but we can provide templates and designs to support your social media efforts.
23. Can I order a single design instead of a package?
Yes, single designs like a logo or flyer can be ordered. Contact us for individual pricing.
24. Do you provide printing services?
We don’t offer printing services, but we can provide print-ready files compatible with most professional printers.
25. Can you redesign my existing materials?
Yes, we can revamp and modernize your current designs to better align with your branding.
26. Do you offer templates for DIY editing?
Yes, we can provide editable templates that you can update yourself using tools like Canva or Adobe Illustrator.
27. Do you work with clients internationally?
Absolutely! We work with clients from around the world and deliver files digitally to ensure seamless communication and delivery.
28. How do you handle client feedback?
We welcome and value client feedback at every stage of the project to ensure you’re happy with the outcome.
29. Is my project information kept confidential?
Yes, all client information is kept confidential, and designs are never shared without your consent.
30. Can I contact you for support after project delivery?
Yes, we provide post-project support for any minor adjustments or questions you may have.